Data controller
La Firkin — Switzerland. Contactable at contact@lafirkin.com.
Data collected
- Order: last name, first name, delivery and billing address, email, telephone.
- Payment: processed by our providers. We never have access to your full bank details.
- Browsing: pages viewed, device, cookie data.
- Newsletter: email address, only if you consent to it.
Purposes and legal bases
- Processing and delivering your orders — performance of the contract.
- Providing customer service and handling returns — performance of the contract.
- Complying with our accounting and tax obligations — legal obligation.
- Sending you offers — consent, which may be withdrawn at any time.
- Measuring audience and improving the site — legitimate interest or consent, depending on the tools.
Recipients
Your data is disclosed only to the providers we require: hosting provider (Shopify), payment provider, carrier, emailing tool. It is neither sold nor rented.
Retention periods
- Order data: 3 years after the last contact; 10 years for accounting records.
- Prospecting data: 3 years after the last contact.
- Cookies: 13 months maximum.
Your rights
You have a right of access, rectification, erasure, restriction, portability and objection, as well as the right to issue post-mortem directives. To exercise them: contact@lafirkin.com. You may lodge a complaint with the CNIL (cnil.fr).
Cookies
Non-essential cookies (audience measurement, advertising) are placed only with your consent, which you may withdraw at any time. Cookies strictly necessary for the operation of the site (cart, session) do not require consent.
Transfers outside the EU
Some providers may process data outside the European Union. These transfers are governed by the European Commission's standard contractual clauses.