Free shipping
Shipping is free, with no minimum spend, to mainland France, Belgium, Luxembourg, Germany, Austria, Italy, Spain, Portugal, the Netherlands, Ireland, Finland, Sweden, Denmark, Poland, Czechia, the United Kingdom, the United States and Switzerland. To Montenegro it is free from EUR 69, and EUR 10 below that. To Canada it is free from EUR 60, and CHF 27 below that. To Norway, Asia, the Middle East, Oceania and Latin America, a shipping contribution of CHF 27 applies, shown before payment.
Your order is dispatched within 24 hours of payment (business days). You receive a tracking number by email as soon as the parcel is collected.
Estimated delivery: 4 to 9 business days to Switzerland, Europe and the United States, from payment to receipt, by express carrier. This is an estimate; it may vary during busy periods. For Canada, Asia, the Middle East, Oceania and Latin America: 6 to 12 business days.
Where we ship
We ship to 40 countries. Shipping is free to mainland France, Belgium, Luxembourg, Germany, Austria, Italy, Spain, Portugal, the Netherlands, Ireland, Finland, Sweden, Denmark, Poland, Czechia, Switzerland, the United Kingdom and the United States; it is free to Montenegro from EUR 69 (EUR 10 below that); it is free to Canada from EUR 60 (CHF 27 below that); it is charged at CHF 27 to Norway, Japan, South Korea, Malaysia, Singapore, Hong Kong, the United Arab Emirates, Israel, Australia, New Zealand and to Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, Guatemala, Mexico, Peru, Uruguay and Brazil.
Final price
Within the European Union, Switzerland, the United Kingdom and the United States, the price you see is the final price. All taxes and fees are included: nothing to pay on delivery. For far-away destinations (Canada, Asia, the Middle East, Oceania, Latin America), customs duties are paid: nothing to pay on delivery. For other countries, import duties or taxes may apply depending on the destination.
Returns — 30 days
You have 30 days from receipt to change your mind. Return postage is at your expense; if the product is defective or not as ordered, it is entirely on us.
Conditions: the item must be unworn and undamaged, in its original condition and packaging.
How it works
- Write to us with your order number.
- We give you the return address and instructions.
- Send the parcel and keep your proof of postage.
The refund is issued to the original payment method within 14 days of receiving and checking the return.
Exchange
Would you prefer another colour or another model? Write to us: we arrange the exchange.
Right of withdrawal
Independently of our 30-day commercial policy, you have the statutory 14-day right of withdrawal.
A question?
Write to us — we reply within 24 business hours.
