Site publisher
La Firkin
Trade name established in Switzerland
E-mail: contact@lafirkin.com — reply within 24 working hours
Hosting
The site is hosted by Shopify International Limited
Victoria Buildings, 2nd floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.
Secure payment
Payments are processed by Shopify Payments (bank cards, Apple Pay, Google Pay) over an encrypted connection. No banking data is stored by the store.
Shipping and returns
Shipping is free in 15 European Union countries, Switzerland, the United Kingdom and the United States; it is free to Canada from EUR 60 (CHF 27 below that); it is charged at CHF 27 to Norway, Asia, the Middle East, Oceania and ten Latin American countries. Orders are dispatched within 24 working hours. In the European Union, Switzerland, the United Kingdom and the United States, displayed prices include all taxes and fees — nothing to pay on delivery. Outside the European Union, Switzerland, the United Kingdom and the United States, customs duties are paid for far-away destinations (Canada, Asia, the Middle East, Oceania, Latin America); for other countries, customs duties or import taxes may be due on receipt, depending on the regulations of the destination country. Returns accepted within 30 days. Details in our shipping policy and our refund policy.
Intellectual property
All the elements of this site (texts, visuals, videos, logo, graphic identity) are protected by intellectual property law. Any reproduction, even partial, is prohibited without prior written authorisation.
Personal data
The processing of your data is described in our privacy policy. In accordance with the GDPR, you have a right of access, rectification, erasure, restriction, portability and objection, which may be exercised at the e-mail address above. You may lodge a complaint with the CNIL (cnil.fr).
Consumer mediation
In accordance with article L612-1 of the French Consumer Code, you may use a consumer mediator free of charge. The contact details of the competent mediator are provided on simple request to contact@lafirkin.com. You may also use the European online dispute resolution platform: ec.europa.eu/consumers/odr.
